Shipping & Returns
Shipping costs:
National: €5 (free shipping for orders over €100)
EU: €10 (free shipping for orders over €150)
Outside the EU: €30 (free shipping for orders over €200)
How does the return work?
If you wish to return one or more items, you can do so within 14 days.
Contact us using the appropriate form, specifying the item you wish to return.
Once you submit the form by email, we'll get back to you as soon as possible.
Create the shipping label and send it to: Via Firenze 34, Aci Castello (CT).
Return shipping is at the customer's expense , unless otherwise specified for your country.
Attach the return label to the top of the package to facilitate the process. Always remember to request and retain proof of postage.
IMPORTANT:
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For non-EU customers, all sales are final and no returns are possible.
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For EU customers, return shipping is always at the customer's expense.