Order Status
The product is shown as Out of Stock. Will it be restocked?
Restocks aren't very common, but they're not impossible. Occasionally, we'll have a restock and we'll keep you updated on our homepage. We'll also keep you updated on our social media, so follow us on Instagram or WhatsApp, or subscribe to our newsletter.
Can I change or cancel my order after I place it?
Unfortunately, we cannot subsequently change or cancel orders. This means we cannot change specific items or sizes, add promotional codes, or correct addresses. You can return the package to us (returns are possible within the European Union). We will refund your order as soon as possible after receiving the goods. However, you can place a new order with the correct information and the desired items, as long as they are marked as available in the online store.
Usually, it's not even possible to cancel your order entirely later, unless you chose bank transfer as your payment method. Please contact our customer service immediately after completing your order.